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WORKING WITH ALLOYVANTA

Agree the details.
Then make the part.

A clear order connects the approved drawing, payment and delivery arrangements.

Who you are working with

Alloyvanta is operated by Weishangcheng Technology Co., Ltd., at Lianshi Industrial City, Shutianpu Second Industrial Zone, Gongming Subdistrict, Guangming New District, Shenzhen, China. Contact [email protected].

Submitting an inquiry starts a project review; it does not place an order or authorize production.

Quotation and order scope

We quote material and machining together, with design, surface finishing and shipping shown separately where applicable. Quotations are available in USD and EUR. Confirm the part number, drawing revision, quantity, material, finish and inspection requirements before placing an order.

Production orders start at 100 pieces per part number, counted separately for each part. Prototypes and sample parts are quoted from a single piece. Design-only projects are quoted separately.

Bank transfer via PingPong

Pay in USD or EUR by bank transfer using the PingPong payment instructions provided with your invoice. New customers pay in full in advance. Returning customers may pay an agreed deposit, with the remaining balance due before shipment.

Your invoice gives the beneficiary and bank details for your order. There is no online checkout on this website.

Response, design and delivery

First response within 12 hours. Our team is available 24/7. Quotation within 24 hours. Design completed within 12–48 hours.

Estimated delivery in 3–7 days after your order, drawings and required upfront payment are all confirmed. New customers pay in full; returning customers may pay the agreed deposit, with the balance paid before shipment.

Expedited service is available; arrangements are confirmed with your quotation.

Shipping and import charges

We welcome international inquiries. Include the delivery country and postal code so we can confirm the route before accepting your order. Smaller shipments normally travel by express courier; air or sea freight for larger shipments and use of your own courier account are agreed individually.

Freight is quoted separately. Our default is DAP to the named delivery address, Incoterms® 2020: we arrange carriage and export clearance; you arrange import clearance, pay import duties and taxes, and unload the goods at destination.

We bear transport risk until the goods reach the named destination ready for unloading, subject to the agreed Incoterms rule. DDP is available only by a separate quotation where we can arrange destination import clearance and account for the duties and taxes. A DAP price does not include those import charges.

The 3–7 day estimate means receipt, not dispatch. We confirm its applicability to your destination, process and order before payment; customs checks and destination delays can affect arrival. Expedited arrangements are quoted individually.

Cancellation and changes

You may cancel your order unconditionally if no payment has been made and production has not started.

For a paid order that has not entered production, we itemize documented design, material and outside-service costs already incurred and refund the unused balance. A deposit is not automatically forfeited. Once production has started, we first confirm whether work can stop, then document completed work, work in progress and non-returnable material costs for written agreement.

Send change or cancellation requests by email with the order reference. A drawing, quantity, material or finish change requires a revised cost and schedule agreement before that change is made.

Design services and customer files

We offer design-only work, design with manufacturing, and manufacturing from customer drawings.

The standard design package contains a STEP model and PDF engineering drawing, with DXF included when needed for 2D cutting. It includes two revision rounds within the agreed brief. New functions or a changed brief are quoted separately; editable native files must be listed in the quotation.

Your supplied drawings remain yours. Ownership or permitted use of newly created designs is specified in the design quotation; existing tools, templates and general know-how are excluded unless expressly agreed. Share only files you are authorized to use. We can review an NDA before you send restricted files.

Production approval and inspection

The approved drawing revision identifies the material, dimensions, tolerances, finish and inspection requirements. Agree any additional inspection records with the order.

Report a quality issue

If a part fails the approved specification because of our work, we arrange rework or replacement and cover the agreed corrective-shipment freight. If that cannot reasonably resolve the issue, we agree a refund with you. Please contact us promptly with the order reference, affected quantity, drawing revision, photographs and relevant measurements.

Keep the affected parts available for review and contact us before returning them. We confirm any return instructions and the remedy in writing.